These terms apply to services sold on this website under the name Irish Paper Trail, provided by Tomasz Raszka, an individual resident in Ireland (“we”, “us”). Contact: irishpapertrail@gmail.com, 31 Pauric Colum Heights, Longford, Co. Longford, N39 P6X8, Ireland.
We provide genealogical record research and retrieval: searching public Irish records, identifying record entries, ordering official certificates on your behalf from the relevant civil registration authority, and preparing a written report. The content of each package is described on our packages page at the time you order.
We are not solicitors, lawyers or immigration advisers, and nothing we provide is legal advice. We do not assess eligibility for Irish citizenship, complete or submit Foreign Births Register or passport applications, or represent you to any authority. Eligibility, the completeness of your application and the decision to apply are your responsibility. Applications are decided solely by Ireland’s Department of Foreign Affairs, and we cannot guarantee any outcome. The document checklist we provide reflects the DFA’s published list at the time we prepare it; always check the current official guidance.
Irish records contain gaps, errors and spelling variations, and some records were never created or have been lost. We cannot guarantee that a record exists or can be found. Our identification of a record is a professional opinion based on the evidence available; where the match is uncertain we will say so in writing before ordering a certificate. Certificates are issued by government bodies; we are not responsible for their content, processing times or postal delivery.
Prices are in US dollars and are charged at the time of order through our payment provider, Stripe. Package prices include the standard government certificate fees and postage for the number of certificates stated. Euro amounts shown on the site are approximate. Your bank may apply its own currency conversion fees.
You confirm that the information and documents you give us are accurate to the best of your knowledge, and that you are entitled to share information about the relatives concerned. See our Privacy Policy.
If you are a consumer, you have the right to cancel this contract within 14 days of the day you place your order, without giving a reason. To cancel, email us at irishpapertrail@gmail.com with a clear statement of your decision (you may use the model form below, but it is not required).
When you order, you expressly ask us to begin work during the 14-day cancellation period. If you cancel after we have started, you will pay an amount proportionate to the work done up to the time you tell us, including any certificate fees already paid to the registration authority. Once the service has been fully performed (your report delivered and all included certificates ordered), you no longer have the right to cancel. If you cancel before we start, you receive a full refund.
We will refund any amount due within 14 days of receiving your cancellation, using the same payment method.
Model cancellation form: To Irish Paper Trail, irishpapertrail@gmail.com: I hereby give notice that I cancel my contract for the following service: [package], ordered on [date]. Name: [ ]. Address: [ ]. Date: [ ].
If, after a full search, we cannot identify the Irish birth registration of the main ancestor named in your order, we will send you a report of all sources searched and refund the price you paid minus a research fee of $49 (Ancestor Snapshot) or $79 (Grandparent Document Pack and Family Heritage Pack). Certificate fees for certificates not ordered are always refunded. If a certificate we ordered is wrong because we identified the wrong record, we will order the correct one at our cost.
Research times are stated in business days (Monday–Friday, excluding Irish public holidays) from the day we receive your completed intake form. They are targets, not guarantees. Certificate processing and postal times are outside our control.
Our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these terms limits liability that cannot be limited by law or affects your statutory rights as a consumer.
These terms are governed by the laws of Ireland. If you have a complaint, please email us first – we aim to resolve it within 14 days. This does not affect any mandatory consumer protection rights of the country where you live.